Frequently asked questions

Products

Each product comes with an installation manual with detailed instructions for hanging the mirror. The LED wall mirror is mounted on the wall by drilling holes in the wall and screwing in special plates on which the mirror and the supporting suspension profile hang. The mirror can be slid sideways and centred. Instructions for hanging the mirror can be found here.

The integrated LED backlight has a lifetime of 50 000 hours.

As a general rule, we do not recommend using a LED mirror as the only source of lighting in a bathroom.

Available as an option with the purchase of a controller with remote control or if you have a dimmable light switch at home.

Yes. We make mirrors with LED lighting to suit your needs. If you are interested in a mirror with special dimensions, please fill in the individual order form here or contact us by email info@mirrorsled.lt

Yes. We can also make simple mirrors without lights, in a variety of shapes, sizes and colours.

The cable behind the mirror connects to a standard 220 V power supply.

Delivery

The date of completion of the order is indicated in the order confirmation letter. We work very hard to deliver MirrorsLED mirrors to our customers as quickly as possible. If we have the item you ordered in stock, we will deliver it to you within 2-5 working days. However, as we are manufacturers and mirrors are often made to order, this gives our customers the opportunity to configure the mirrors and add various accessories to suit their needs, so the production of these mirrors may take a little longer.

Free delivery. Regardless of order size, but valid ONLY for standard products and when ordering ONLY in the e-shop www.mirrorsled.lt

*For more information on how to return the mirror, see the „Payment and Returns” page.

Each mirror is securely packed. The mirror glass is covered with a special protective film to prevent scratches. The corners of the mirrors are protected by rubber caps that absorb shocks. The goods are packed in a cardboard box, with an additional amount of shock-absorbing foam.

Due to the large size of the product, it is not possible to deliver the package to post boxes.

You can buy an LED mirror with an optional heating element in our shop, which will allow you to enjoy a bright view in the mirror while drying the rusty surface.
The heating element provides additional comfort and is particularly useful and recommended for bathrooms.

Returns and warranty

Yes! We offer a 2-year warranty on our products. For more information on the terms of the product warranty, please see the „Product warranties and returns” page.

If your product arrives damaged, you have 15 days to file a claim. If you notice a defect in the packaging (e.g. wetting, corner damage), ask the courier to write a damage report. If the product is damaged, please take a photo of the damaged product and the packaging showing the order number, as well as the damaged product. Do not attempt to install the damaged product before photographing it. Please send photos and proof of the damaged product to info@mirrorsled.lt

If for some reason the product is not to your satisfaction, you can return it within 14 days for a refund. In this situation, please contact us and we will agree on the conditions for returning the product. We would be grateful if you could give us a detailed reason for returning the product. The cost of returning the product is paid by the customer.